An MSP is your IT department. Most small and medium sized organizations do not have the resources to build and maintain a full scale, world-class IT department. As your MSP, we provide the expertise, tools and processes you need, but don’t have. We can do it all, or work with your internal IT specialist to ensure you have what is needed to operate efficiently, effectively and securely.
We respond and we do it in a way that empowers you. Simply put, IT providers are known for taking forever to get back to you, creating more confusion and making you feel dumb. We hate it when we are treated that way, so we make sure you never are.
No. Our expertise is supporting business with 10-75 computers in northern Colorado. In order to do this effectively, we do not provide support for home users or systems.
Proper management of IT systems goes beyond getting that one thing working again. We do not offer break/fix services, but this can be a good opportunity to review how your organization is managing IT and find a solution to keep things running smoothly.
As part of our managed IT services, we will work with your vendors to ensure they are providing you what you need. If we do not have an existing relationship with them, we will develop one so we can support you and allow you to focus on your organization rather than a vendor.
Yes. We do not operate our own cloud infrastructure. We believe that is best left to dedicated professionals. We do however work with the biggest and best providers to ensure you have what you need.
We do not sell individual products. We bundle the products you need into our services in order to ensure you have everything that is needed and not just a patchwork of solutions.
As a client of Chartered Technology, you are eligible for special, high quality, discounted cyber insurance through our provider. We do not provide the insurance, but our services allow you to meet the requirements to get the best policy at a great price.
We don’t have a call center. We have a team in Loveland, CO of personable, highly qualified professionals to support you and your employees.
Based on your timeline of needs, our team comes to your office to get our systems and services in place. The initial start-up period typically takes about 2 weeks until we have everything in place, however we are nimble and can get things rolling more quickly if needed.
We serve small businesses, with 10-75 computers, in a wide variety of industries including but not limited to manufacturing, environmental, construction, non-profit, public service, finance and healthcare.